If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone.
Samsung smart door lock app not working.
Several users reported smart lock blank screen in android or smart lock.
There s a chance that your phone simply hasn t updated its location status in a while.
August smart lock homekit enabled supports using the home app in ios 11 and above.
Since the last samsung update my galaxy s7 phone trusted places is not working to keep my phone unlocked after it times out for the 4 hour period of inactivity.
Once inside click on smart lock.
Here are the possible solutions to fix android oreo smart lock not working on android or samsung galaxy.
What you need to do is open google.
You can safely use the classic app for now using your same samsung credentials and it ll open up many new features and custom lock controls which aren t there as yet in the new st app.
Further to the advice offered by biker74 i recommend restarting your phone in safe mode to see if your smart lock issues persist.
Either one is compulsory.
So to get lock on your location open google maps and tap the compass icon near the bottom right corner.
This article contains troubleshooting tips for issues you may experience w.
Real time checking of door lock condition.
Smart locks on the classic app is a nice app for basic user management add and delete if you forget your code you ll have to delete and recreate a user.
If you install the samsung smart door lock app you can experience various services anytime and anywhere including checking the door lock condition of your home opening doors with the door lock and issuing one time keys for visitors.
It works fine after a reboot but then if i go past the 4 hour inactivity point and have to re enter my pin it then asks me for my pin each time i use the phone.
Enter your screen lock pattern and if it is not enabled then do it because you can t use smart lock without a pattern pin or password.