Room Selling Techniques Ppt

What is an upsell.

Room selling techniques ppt.

Outcomes increase guest satisfaction increase the average room rate increase conversions 9. Front office up selling dusit thani college 3. Getting creative means you have to experiment and take actions you haven t taken before. Other room selling techniques might include upselling cross selling packages promotions re marketing and local partnerships.

Make sure you have. The assumptive close. Our solution works online and you can get up and running under an hour. A room near the elevator may be busy but quote it as handy and easily accessible.

A good incentive program for reservations and front office team offered by the hotel management helps to successfully motivate staff in upselling guest rooms. We take great pride in ease of use and excellent support. Sell high but avoid high pressure selling techniques. Even though you re liable to be presenting in a darkened room give some thought to your own presentation manner how you hold yourself what you wear how you move around the room.

The assumptive close helps put sales professionals in a better state of mind because they assume that the customer is going to make a purchase. Get the lighting right. As long as the sales pro makes sure that each step of the sales process is covered and provides enough value to the customer assuming a sale will close is a powerful and highly effective closing technique. Turn negative aspect of a room or rooming situation into an advantage for the guest.

Sales techniques that don t work. As a presenter it is essential that people can see you well. Always greet each guest with a smile in your voice as well as your face. Remember the slides on the screen are only part of the presentation and not the main part.

For example a room without a view becomes quiet room. Upselling to hotel guests while they arrive at the hotel to check in often holds the best opportunity to create more revenue for the hotel. Think outside the screen. Grabbing your buyer s attention and opening the door to more fruitful sales conversations is the key to effective sales prospecting.

Check in online distribute door codes upsell services or gather reviews all in one solution. Guestjoy helps hotels of all kinds around the world to create digital guest experiences. Selling the hotel recognize when you have an opportunity to sell listen to the guest s needs recommend the facilities and services take the opportunity to sell a better service or product 8. Always quote the full rate plus tax.

There s no right or wrong sales idea before you ve seen the results.