Ring Video Doorbell Pro Night Vision Not Working

To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

Ring video doorbell pro night vision not working.

Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. You can check the voltage by opening the ring app selecting ring pro and then selecting device health. Since windows block heat sources your ring device will not be able to accurately view or record through a window at night. Night vision doesn t work.

For the ring video doorbell to function properly it needs a minimum of 3 900 mv. This is the doorbell 2. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

If the ring isn t working for you there are certainly other night vision camera s you can purchase. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Then it goes away then into night vision. Power pro is installed everything else is working fine i have reset the camera.

Night vision doesn t work. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. To access device health. At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion.

When you push the button on your ring it emits a sound. The ring device should be able to see through a window during the day. When i first install the doorbell 2 i get color video at night with the porch light on. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.

Night vision doesn t work. To solve this issue the ring video doorbell may not be receiving sufficient voltage. Select your ring video doorbell pro. I think this started with the new update to the app.

Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly. Ring pro works fine for a couple of events and then stops working. But if night vision is the most important this may not be the best camera for you. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.

Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Go to your ring app. My ring doorbell 720p works perfectly at night in color.