Ring Solar Panel Not Charging Doorbell

Ensure the position is strategic for several hours of direct sunlight each day and that there is no debris covering the panel.

Ring solar panel not charging doorbell.

In the app the solar charger status is add a ring solar device. I ve doublechecked the invoice from ring and it for the video doorbell not video doorbell 2. Clearly something is wrong here the doorbell doesn t even know it is connected to a solar charger. Restart your router and run through the setup process again.

You may need to try a different power outlet or micro usb charging cable if there are no charging lights on the battery. Charge the battery for five to 10 minutes then reinsert it. Next check that the adapter is securely inserted and there is no debris in the area. Hello i installed a solar charger for my doorbell 3 and its not working.

When i installed it it said it was establised it gets sun from 7 am till 6 pm so whats going wrong. If you were previously promised a replacement and never received it i recommend reaching out to our support team again. Your device s battery should certainly remain charged or at least improve time between necessary charges. When i view the device under solar charger status there s just a message to add a solar device.