Ring Doorbell Night Vision Not Working

Night vision doesn t work.

Ring doorbell night vision not working.

They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. My ring doorbell 720p works perfectly at night in color. This is the doorbell 2. Tap the three lines on the top left.

Therefore ensure that the microphone has been enabled on the device by going to the ring doorbell app and toggling the microphone button. Low power can certainly be a cause of this. Tap the three lines on the top left. This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell.

It activates the night vision based on how dark it is as the night vision will not activate if there is sufficient light in the doorbell s view. I did not cover up the infrared sensors with tape. Night vision doesn t work. Typically the night vision will always be active at night regardless of if the doorbell is connected to a doorbell circuit or not.

All i have done is turned on the porch light during the night and turned on the color night vision in video settings. Select your ring video doorbell pro. Ring pro works fine for a couple of events and then stops working. Then it goes away then into night vision.

The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound. Open the ring app. Please make sure the pro power kit is installed at your chime kit and also check the device health of the doorbell pro to ensure it s power reading is sufficient to operate night vision. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

If this is happening and you suspect that you re having a power issue follow these instructions to access device health. When i first install the doorbell 2 i get color video at night with the porch light on. To check the voltage of your ring pro. Go to your ring app.

Ring pro works fine for a couple of events and then stops working. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. If the issue persists you may need to replace the microphone. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.

Sometimes enough light will allow the lens to adjust without needing to use night vision. Now the doorbell will work through the dark hours. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Select your ring pro.

If night vision is not coming on even when covering the lens area on the doorbell please try a reset. If the ring isn t working for you there are certainly other night vision camera s you can purchase.